E-CITY HALL

Lragir.am
26 June 06

On June 5 the system of Electronic Document Circulation began operating
at the City Hall of Yerevan. Thanks to this innovation, a councilor
will greet a citizen at the department of complaints of the City Hall
of Yerevan. The councilor will help the citizen to decide whom they
need to apply. Afterwards the applications will be forwarded by the
electronic network, and will be replied within a month.

"Personal contact is not needed," says Grigor Melkumyan, the head of
the administration of the City Hall of Yerevan, who commends the new
system as a way of reducing corruption.

The e-system used for the first time at the City Hall allows
accumulating and processing the data of documents in circulation.

Registering of documents and attaching their electronic copies,
reporting, replying, and task implementation control is completely
automated. The purpose of this project is to create a common electronic
system of Yerevan and a common database for the City Hall and the
communities of Yerevan. The citizens can use the e-system from 9 am
till 6 pm.