PRINCIPLE OF "ONE WINDOW" TO START OPERATING COMPLETELY IN COMING ONE OR ONE YEAR AND A HALF IN SYSTEM OF RA SOCIAL SECURITY

Noyan Tapan
Apr 23 2007

YEREVAN, APRIL 23, NOYAN TAPAN. The principle of "one window" will
start operating completely in the coming one or one year and a half
in the system of RA Ministry of Labor and Social Issues. Noyan Tapan
correspondent was informed about this by Armen Abrahamian, Head of
Information Technologies Department of Nork CJSC creating and running
all seven information bases of the Ministry.

In his words, the essence of the principle is that any citizen in any
center of social service can receive from all information systems of
the sphere any information of social sphere not prohibited by the law.

In A. Abrahamian’s words, though at present all above mentioned systems
work uninterruptedly, nevertheless, activities of their modernization
are planned to solve problems of compatibility of various information
systems, mutual control through comparative analyses. For instance,
data about family benefit, pension accumulations, employment and
disability are included in all four information systems. And according
to the new legislation, it should be provided that no deliberate or
accidental mistakes should be in computer databases of social systems.

In the words of the Head of Nork’s Information Technologies Department,
the technical equipment of the system is also provided at present. In
A. Abrahamian’s words, computer equipment received within the framework
of WB program Government of Social Protection Sphere with its quality
and quantity gives a possibility with its use to bring the system of
RA social government and rendering services in line with many European
countries. The above mentioned program also envisages satellite means
of telecommunication, which are necessary for uniting all institutions
of RA social system into one information network.

Technical tasks of modernization of all seven information systems
have been worked out.

A. Abrahamian motivated his optimism by success of introduction of
system of social cards. He said that "the applicants even within a
day receive social cards without any technical or administrative long
drawn-out proceedings."

Currently the number of citizens having social cards in Armenia is
nearly 2.5 mln.