Panorama.am

19:28 07/02/2008

PRICES AND SERVICE OF HOTELS IN ARMENIA DO NOT
CORRESPOND WITH EACH OTHER

The Union of the Armenian Hotels has been conducting
trainings for hotel staff in the course of
February-April. The trainings will be conducted by
trainees who have received certification during
February trainings.

The chairman of the Union of the Armenian Hotels
informed that the project is unprecedented in the
sphere of Armenia’s hospitality. `Our trainers have an
excellent command of the methodology. This is an
excellent chance to learn about the international
experience not only for Yerevan hotels but also those
in the regions,’ he mentioned.

In the words of Alexander Hail, project manager of
`Competitive private sector in Armenia’ project, today
hotels are very expensive in Armenia as compared with
other countries. That is why the hotel personnel must
be able to provide quality service to the customers.
`The pay for the service is high and the quality does
not correspond with the price. I believe that the
trainings will help our hotels to provide quality
service,’ he said.

Source: Panorama.am