‘CONSUMER PROTECTION’ ORGANIZATION URGES VICTIMS OF ‘ARMENTEL’ AND ITS GPRS SERVICE NOT TO KEEP SILENCE

ArmInfo
2008-12-24 14:02:00

‘Consumer Protection’ organization urges victims of ‘ArmenTel’ and
its GPRS service not to keep silence.

As Head of the organization Abgar Yegoyan said at today’s
press-conference in "Pastarq" club, there was an advertising of
GPRS-roaming placed on the site of "ArmenTel" which misinformed
consumers. According to the advertising text, the cost of 0.01 MB
made up 60 drams. Moreover, some employees of "ArmenTel" service
centers have multiply confused 0.01 MB with 1 MB during the talk. This
resulted in the account of more than 1 mln drams received by some
citizen. On December 10, the Commission for Protection of Economic
Competition decreed to change the content of the advertising on the
site of "ArmenTel" and release the suffered citizen from paying the
debt for GPRS service. However, the Company has not yet fulfilled the
decision of the Commission: the cost of GPRS-roaming on the site was
indicated not of 1 MB-6000 drams but 10 KB – 60 drams that could also
mislead consumers.

Currently, the advertising of GPRS service has been completely removed
from the site of "ArmenTel". "We urge all the victims of unfair
advertising of "ArmenTel" Company to appeal to our organization for
consulting and assistance", Yegoyan said.