HSBC LAUNCHED A TELEPHONE BANKING SERVICE
/PanARMENIAN.Net/
10.06.2009 19:16 GMT+04:00
/PanARMENIAN.Net/ HSBC bank CJCS is taking first step to offer clients
a telephone banking service. Since the launch of the project (March
2009), over 6000 customers have signed up for telephone banking.
The new service enables customers to make enquiries about their
account balance, pays, bills, as well as transfer money locally and
internationally in different currencies over the phone. The procedures
are carried out in compliance with international security standards.
There are 11 agents working in the Call Centre which operates seven
days a week at 08:00-23:00 (on working days) and 11:00-20:00 (on
non-working days).