NOTEBOOK PRODUCERS IMPOSE WINDOWS SOFTWARE UPON CONSUMERS?
/PanARMENIAN.Net/
10.06.2009 18:41 GMT+04:00
/PanARMENIAN.Net/ Russian Federal Antimonopoly Service (FAS) has filed
a case against Asus, Acer, HP, Toshiba, Samsung and Dell companies,
accusing them of violating competition law. As shown by the results
of FAS survey, over 90% of notebooks bearing the above-mentioned
trademarks have a previously installed software produced by "Microsoft
Corporation". But the companies haven’t envisaged the possibility of
returning customers money in case the latter refuse to buy notebooks
without a previously installed operational system.
Check-ups began this February. As a result, Asus turned out to be
the only company which possessed documents regulating money return
procedures. And actually this was the company that aroused FAS’s
curiosity in the sphere. As to Acer, it has submitted a relevant
documents in the form of a project considered valid since May 2009.
According to Russian FAS, Purchasers will be informed of companies’
new policy upon starting their notebooks for the first time.
Dell corporation is conducting a very flexible policy in Armenia in
terms of selling notebooks with a previously installed software,
Edita Lalayan, Sales Manager of Lans computer shop network (Dell
company’s official distributor in Armenia) told a PanARMENIAN.Net
correspondent. Purchasers are previously informed of the advantages
of installed software, because as you know, a notebook without a
previously installed operational system costs cheaper.