ArmenTel plans opening of independent public reception room
12.09.2009 16:44 GMT+04:00

/PanARMENIAN.Net/ ArmenTel plans opening of independent public
reception room, to resolve service quality-related issues, Head of
ArmenTel Client Service Department Burastan Movsesyan told a news
conference in Yerevan.

`ArmenTel reception room will be operating at company’s headquarters,
establishing business hours to handle customers’ complaints in the
presence of public representatives,’ Burastan Movsesyan said, adding
that an increase in reception rooms’ number is scheduled in
future. According to her, company allocated additional resources in
order to more efficiently handle customer complaints.