IN A NUMBER OF CASES ARMENTEL CUTS SUBSCRIBERS’ ROAMING BILLS IN BORDERLINE AREAS

ArmInfo
2009-11-12 18:26:00

ArmInfo. In a number of cases ArmenTel cuts the roaming bills for
the subscribers living in borderline areas. Head of Client Servicing
Department of ArmenTel Burastan Movsisyan said that the subscribers
living in borderline regions sometimes enter the zone of foreign
operators’ coverage. "This happens because cellular coverage cannot
completely comply with the state borders. Therefore our subscribers,
for example, from Gyumri and adjoining villages of Shirak region may
enter the zone of the Turkish operator Turkcell coverage and receive
relevant notification. In this case one should enter the mode of
choice of the network and choose ArmenTel network, Movsisyan said.

As regards roaming in general, she said that not all subscribers know
the roaming prices and conditions, particularly, the circumstance that
not only outgoing but also incoming calls are paid in roaming. "Some
subscribers accustomed to the fact that one shouldn’t pay for incoming
calls can speak on roaming long without thinking that they are to
pay for the incoming call. In any case, people should familiarize
themselves with the whole information on tariffs and services, this
concerns not only roaming",- Movsisyan said.

From: Emil Lazarian | Ararat NewsPress