Clientele base of internet and telephone banking of HSBC Bank Armenia
exceeds 14 thsd people
2009-12-05 15:50:00
ArmInfo. The clientele base of internet and telephone banking of HSBC
Bank Armenia has exceeded 14 thsd people, particularly, 12 thsd in
internet banking, and 2 thsd – in telephone banking, Chief Executive
Officer of HSBC Bank Armenia Tim Slater told ArmInfo correspondent.
He pointed out that HSBC Bank Armenia is going to accelerate the
development of telephone and internet banking services that were
introduced in 2009. According to Slater, the projects on development
of the given services planned for 2010 will contribute to growth in
the number of clients. The situation with internet and telephone
banking is the same as with bancomats, he said. When the bank was
installing bancomats in Armenia, people were skeptical about them,
therefore one should raise the citizens’ awareness and show these
services’ advantages, Slater stressed. At the same time, he pointed
out that in 2010 the bank will introduce 5 cash-in bancomats in its
branches.
To recall, HSBC Bank Armenia launched internet banking in September
2009, and telephone banking – in early 2009. The bank has allocated a
total of $2 mln for implementation of these two projects. At the
moment HSBC Bank Armenia has 7 branches in Yerevan. In mid October the
bank had 46 bancomats. The shareholders of the bank are HSBC Europe
B.V. (70%) and Wings Establishment (30%).