FINANCIAL OMBUDSMAN OFFICE SOLVES 70% OF CLAIMS EXAMINED OVER PAST YEAR IN FAVOR OF CLIENTS

Noyan Tapan
Jan 25, 2010

YEREVAN, JANUARY 25, NOYAN TAPAN. The RA Financial Ombudsman Office
solved 70% of claims accepted for examination over the past year in
favor of clients who received over 23 million drams (about .5 thousand)
as compensation for reconciliation, RA Financial Ombudsperson Piruz
Sargsyan announced at the Janaury 25 event dedicated to the first
anniversary of the Financial Ombudsman Office’s foundation. Among
participants were Chairman of the Central Bank of Armenia (CBA)
Arthur Javadian, heads of various financial organizations.

In her words, in 2009 the Financial Ombudsman Office received 378
complaints against financial organizations, as well as numerous
complaints not related to financial organizations.

Speaking about work to be done in 2010, P. Sargsyan pointed out a
forum to be held jointly with CBA on April 5-7, to which Financial
Ombudsmen of the UK, France, and the Netherlands, and representatives
of financial supervision bodies of CIS countries will be invited. She
said that the active campaign to cover the activities of their office
will continue – with the participation of residents of Armenian
regions.

A film about the activities of the RA Financial Ombudsman Office
was shown at the event. The best cooperating financial organizations
received certificates.

From: Emil Lazarian | Ararat NewsPress