Residents of Nagorno-Karabakh complain of frequent Internet cuts and a weak cellular signal. The problem arose due to absence of agreement with Azerbaijan, the Karabakh Infrastructure Ministry has explained. Azerbaijan is deliberately affecting Nagorno-Karabakh's telecom, Gegam Stepanyan, an Ombudsperson, has stated.

The "Caucasian Knot" has reported that already in the first month after the end of the 2020 autumn war, Karabakh residents complained about poor communication and Internet problems.

Throughout the Karabakh territory, for a long time, telecom works with outages; and in some communities the population is completely deprived of communication means, Mr Stepanyan has stated. "Problems are especially severe in the communities located near the contact line of military forces," he said on the Facebook.

According to the Ombudsperson, "the facts indicate that … Azerbaijanis are affecting the frequencies and technical means used by local telecom providers."

"We are so accustomed to phone our relatives that when the connection is fails, we feel uncomfortable. But now, in the post-war period, bad thoughts come to mind when we cannot get through," said Aik Avanesyan, a Stepanakert resident.