Current Situation
Following the recent escalation of the decades-long conflict in the region, the Government of the Republic of Armenia reported that between 24 September and 4 October 2023, 100,632 refugees, including 30,000 children, arrived in the country. An average of 15,000 people arrived per day, with a peak of 40,000 refugees entering the country on 27 September 2023. So far, the Government has registered 98,000 refugees in government-run registration centres.
Overall, the number of refugees constitute almost 3 per cent of the entire Armenian population, i.e., 1 in 30 people, which adds to the 36,000 refugees, asylum-seekers and stateless people of all nationalities who were already present in the country.
According to the latest available data from the Government of the Republic of Armenia, many of the new arrivals are vulnerable, including older people, women and children, pregnant women, people living with disabilities and people chronic health conditions, as well as new-borns. 52 per cent are women and girls, 31 per cent are children and 18 per cent are older persons. About half of the refugee population are from the countryside.
The refugees are currently located in different regions across Armenia, with the highest numbers residing in Yerevan (38 per cent), Syunik (16 per cent), Kotayk (8 per cent) and Ararat (7 per cent). Most refugees settle in areas where they have family, access to services and feel supported.
Refugees arrived physically and psychologically exhausted. They were hungry, in need of emergency assistance including counselling, warm clothes and medicine. The Government of the Republic of Armenia is leading the response to ensure protection and life-saving needs of refugees as well as ensuring medium- and longer-term planning. The Deputy Prime Minister is coordinating a working group composed of the various Line Ministries including the Ministry of Internal Affairs, Ministry of Territorial Administration, Ministry of Health, Ministry of Education, Science, Culture and Sports, and Ministry of Labour and Social Affairs.
The host community response is characterized by a spirit of solidarity and unwavering generosity, with families and communities opening their doors to refugees. The local response, led by national and municipal authorities across the regions, has been equally remarkable, with volunteers, national and local nongovernmental organizations, and civil society actors coming together to support those in need.
At the same time, humanitarian partners including UN agencies, national and international NGOs and community-based organisations, under the overall leadership of the Government of the Republic of Armenia, scaled up their operations to complement the national response, through coordinated and inclusive interventions, to support urgent life-saving needs and the resilience of both the refugees and communities hosting them, with a particular focus on the approaching winter.
Refugee and Host Community Needs and Vulnerabilities
Refugees who have arrived in Armenia have acute protection and assistance needs due to their sudden displacement and prolonged isolation. This has had a profound impact not only on their ability to cope financially, but also emotionally. Most people arrived with very few belongings and require urgent emergency assistance, including food and water, blankets, bedding materials, medical assistance, mental health and psychosocial support, and shelter in the immediate term. With the upcoming winter, including possibly harsh weather conditions towards the end of 2023 and at the beginning of 2024, access to winter-specific assistance is particularly challenging for vulnerable groups, such as older persons, and persons with disabilities, as well as women and children. 52 percent of refugees are women and girls. In displacement situations, they may be exposed to heightened protection risks, such as gender-based violence (GBV), sexual exploitation and abuse (SEA) and other forms of violence, trafficking, and labour exploitation. In addition, women often must care for children and other dependents on their own. Single mothers are particularly vulnerable to poverty. To ensure refugee women’s self-reliance, support in accessing the labour market is required. Additionally, basic assistance including protection services such as protection monitoring, child protection interventions, support to older persons and persons with disability, sexual and reproductive health services, are necessary.
Children constitute 31 percent of the total refugee population. Considering the nine-month closure of the Lachin corridor and the disrupted access to services during this period, children have had reduced access to food and medicine, and many arrived hungry, sick, and scared, having left their homes and communities very suddenly.
There are reports that their access to education during this period has also been interrupted, owing to limited access to food, electricity, water and other basic services at schools. There is a risk of disrupted access to immunization of young children during this period, which needs to be closely monitored and addressed urgently. Key needs include access to basic life-saving support and social services, including shelter, food, social protection, health, education and addressing their psychosocial needs through child-friendly spaces, mental health and psychosocial support (MHPSS) services, such as counselling, as well as prevention of any forms of violence, abuse and neglect. The best interests of the child should be a primary consideration in all actions affecting them.
Refugees are at risk of multidimensional poverty due to the many needs they are facing, especially those at heightened risk, including single women, female-headed households, children (including unaccompanied and separated children), persons with chronic health conditions as well as persons living with disabilities and HIV,
LGBTIQ+, and older persons. Thus, early identification of the most vulnerable and ensuring proper case management and support for inclusion in national systems from the onset is essential to restore refugees’ accessto basic services. They also require immediate livelihood recovery and access to toolsto support them towards self-reliance, access to decent work and enhanced economic security.
During government registration, initial intake assessments show that most refugees have concerns about access to safe and affordable housing, as well as their inability to pay rent and utility costs as a result of increased prices in Armenia. While government authorities have swiftly responded to provide shelter and housing to refugees in different regions, the number of refugees is expected to outnumber the available spaces in affordable/ social housing. The locations of some collective shelters may also pose challenges for access to employment and services. There is an urgent need to repair and rehabilitate existing social housing/ collective shelters and to identify additional, sustainable and affordable housing options in areas providing socio-economic inclusion prospects in close cooperation with municipalities. Targeted support to vulnerable populations to access services and appropriate accommodation is required. Host community members who have welcomed the refugees into their homes also need urgent support.
Refugees in general have access to the national health care system in Armenia. However, there is a need to bolster the health system to manage the sudden increase of health service recipients, including patients with specific needs and chronic conditions. Primary and secondary healthcare facilities, especially in rural areas are facing challenges to supply the necessary care, workforce, and medicines and provide specialized services. Specialized care is mostly concentrated in Yerevan, which will require putting in place adequate referral pathways and acute support to absorb the immediate influx of patients requiring care. The Mental Health and Psychosocial Support (MHPSS) needs of refugees are acute. The scale of the emergency and the added demand caused by the arrivalsrequire substantial scale up of services. It is essential to provide training on management of vicarious trauma or secondary traumatic stress to service providers. Access to quality maternal and child healthcare is of particular importance, including immunization of children. Other key areas of need include provision of specialized services for vulnerable children and caregivers who have suffered from trauma, as well as special care for children with chronic illness or with wounds that occurred during military hostilities, and who are now in post-operative recovery and living with disability.
Host communities / local population, friends and families across Armenia have welcomed and supported refugees, the majority of whom are in Yerevan, Syunik, and Kotayk regions. Their continued assistance to refugees will soon become a challenge for them as well as public authorities and national systems.
The rapid arrival of large numbers of refugees will strain existing social support services in some areas of the country. While refugees of working age will have greater levels of social mobility and move to different areas in search of sustainable livelihoods, it will be more difficult for vulnerable and less mobile groups of refugee households to meet their basic needs. In this context, there will be increased need to support the national authorities at all levels, including the municipal authorities throughout the country and especially in regions hosting large numbers of refugees to ensure optimal support and public services, parity and continuity in social protection schemes, and opportunities for livelihood and resilience.